MGAG News

Coronavirus Updates

By June 8, 2022August 8th, 2022No Comments

Please check this section frequently for updates and information


In our ongoing effort to do our part to prevent the spread of the Coronavirus Covid-19, we continue to monitor the situation and look for direction from our state’s leadership, including the office of Governor Kemp, the CDC and the Georgia Department of Heath. At the present time (summer, 2022) the Municipal Gas Authority of Georgia staff has returned to work a minimum of three days a week and as needed. Our staff can be reached via email or phone. If they do not respond immediately to a phone call, please leave a voicemail for your party, and they will return your call within 48 hours. Thank you for your patience as we continue to serve our Members and customers during this continuing uncertain time.


      SUGGESTED LANGUAGE FOR MEMBER COMMUNICATION TO CUSTOMERS:

      SUGGESTED LANGUAGE WHEN RESPONDING TO SERVICE CALLS & PHONE SCRIPT

      FOR ASSESSING RESPONSE MEASURES :

 

Additional resources are available from APGA at: https://www.apga.org/apgamainsite/resources/covid  

(Note: a user name and password is necessary to access these resources, as Member of the Gas Authority, our Member systems are Members of APGA and can request login credentials using the link and form on the APGA site.)