Coronavirus Updates

Please check this section frequently for updates and information


In an effort to do our part to prevent the spread of the Coronavirus Covid-19, and based on the recommendations of Governor Kemp, the CDC and the Georgia Department of Heath, the Municipal Gas Authority of Georgia staff will be working remotely for two weeks – beginning March 16th thru March 27th. You can contact staff via email or phone. If they do not respond immediately to a phone call, please leave a voicemail for your party, and they will return your call within 48 hours. Thank you for your patience as we continue to serve our Members and customers during this challenging time.


      SUGGESTED LANGUAGE FOR MEMBER COMMUNICATION TO CUSTOMERS:

      SUGGESTED LANGUAGE WHEN RESPONDING TO SERVICE CALLS & PHONE SCRIPT

      FOR ASSESSING RESPONSE MEASURES :

 

Additional resources are available from APGA at: https://www.apga.org/apgamainsite/resources/covid  

(Note: a user name and password is necessary to access these resources, as Member of the Gas Authority, our Member systems are Members of APGA and can request login credentials using the link and form on the APGA site.)

APGA is also conducting weekly Coronavirus Roundtables with Members to discuss emerging issues, procedures, and other concerns. Roundtables are held via the web-based “Go to Meetings” application and a call-in phone number Mondays, Wednesdays and Fridays from 11 a.m. to Noon ET. Information on joining these calls is available on the APGA resources link above.